Digicon Achieves Cisco Gold for 8th Consecutive Year
March 10, 2010, Herndon Virginia. Digicon Corporation, an Information Technology service provider is proud to announce the recertification of their Cisco Gold Partnership for the United States. A Gold partner since 2002, Digicon maintains a strong relationship with Cisco in providing secure IT solutions to federal, state, and local governments as well as commercial enterprise and higher education clients.
To achieve the status of Gold Partner, Digicon met Cisco’s strict guidelines for staff certifications, customer satisfaction, and specialties in four areas:
- Advanced Security
- Advanced Unified Communications
- Advanced Wireless LAN
- Advanced Routing and Switching
Digicon offers complete Lifecycle Services: Prepare, Plan, Design, and Implementation of innovative solutions. With a US-based 24/7/365 secure Network Operations Center (NOC); service level management, security management, and service desk requirements are exceeded for customers. Digicon exceeds Cisco’s requirement for request fulfillment and incident management with their customized ticketing solution utilized in the Secure Service Desk and NOC. The system has been noted as being one of the best examples of ticketing/response systems from Cisco Partners.
Digicon’s customer satisfaction surveys rank above average for client response and consistently prove a commitment of providing the best service and support for IT solutions.
“We are excited that Cisco has again recognized our company as one of the best, with the coveted Gold Certification. Our certification allows us to offer federal, state, local, commercial, and higher education clients the best in design, project management, service, and support,” notes John Wu, CEO and President of Digicon for more than 25 years.
Chris Simpson, Manager World Wide Field Operations for Cisco Systems, attended the recent recertification audit for Digicon and noted that it was one of the best audits he had ever attended. He commented that the level of detail and logistics coordination were phenomenal.
About Digicon Corporation
Digicon is an established, forward-thinking Information Technology (IT) service provider with over 25 years of experience. Our core business capabilities span the entire business infrastructure environment for both government agencies and private businesses. Headquartered in Herndon, Virginia, Digicon currently employs over 300 professionals supporting a customer user-base exceeding 400,000 nationwide. With established clients in the Federal Government, state and local municipalities, educational institutions, and commercial businesses, Digicon continues to grow by providing the right IT solutions that fit our clients’ business models. Visit www.digicon.com for more information.
About Cisco
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Digicon, Digicon Corporation, and the Digicon Logo are registered trademarks in the United States. Cisco, Cisco Systems and the Cisco logo are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.
Contact Judith Schneider @ judith.schneider@digiconasp.com or 703.621.1013 for interviews or more information.